Synology data recovery
Creative IT recovers data from failed Synology devices: drives that are not recognised, unusual noises, drops, power surges, degraded RAID volumes or deleted files. Diagnosis and recovery take place in our laboratory at 24 Rue du Bon Repos, 04100 Manosque, France.
Supported Synology models, 2012 to 2026
These are the product lines and model numbers we work on. The list is not exhaustive: if your model is missing, call +33 4 42 59 22 91 or request a quote.
1-bay and 2-bay DiskStation
| Product line | Years | Model numbers |
|---|
| j and value series (1-bay) | 2012–2026 | DS112, DS112j, DS114, DS115, DS115j, DS116, DS118, DS119j, DS120j, DS124 |
|---|
| j and play series (2-bay) | 2012–2026 | DS212j, DS213j, DS213air, DS214se, DS214play, DS215j, DS216j, DS216se, DS216play, DS218j, DS218play, DS220j, DS223j |
|---|
| Value series (2-bay) | 2012–2026 | DS212, DS213, DS214, DS216, DS218, DS223 |
|---|
| Plus series (2-bay) | 2012–2026 | DS212+, DS213+, DS214+, DS215+, DS216+, DS216+II, DS218+, DS220+, DS224+, DS225+, DS712+, DS713+, DS716+, DS716+II, DS718+, DS720+, DS723+, DS725+ |
|---|
4-bay to 6-bay DiskStation
| Product line | Years | Model numbers |
|---|
| j, value and play series (4-bay) | 2012–2026 | DS413j, DS414j, DS416j, DS418j, DS420j, DS413, DS414, DS416, DS418, DS423, DS415play, DS416play, DS418play, DS416slim, DS419slim |
|---|
| Plus series (4-bay) | 2012–2026 | DS412+, DS415+, DS416+, DS418+, DS420+, DS423+, DS425+, DS916+, DS918+, DS920+, DS923+, DS925+ |
|---|
| Plus series (5-bay and 6-bay) | 2012–2026 | DS1512+, DS1513+, DS1515, DS1515+, DS1517, DS1517+, DS1019+, DS1520+, DS1522+, DS1525+, DS1618+, DS1621+, DS1621xs+, DS3018xs, DS620slim |
|---|
DiskStation with 8 bays or more
| Product line | Years | Model numbers |
|---|
| 8-bay | 2012–2026 | DS1812+, DS1813+, DS1815+, DS1817, DS1817+, DS1819+, DS1821+, DS1823xs+, DS1825+ |
|---|
| 12-bay and above | 2012–2026 | DS2413+, DS2415+, DS2419+, DS2419+II, DS2422+, DS3612xs, DS3615xs, DS3617xs, DS3617xsII, DS3622xs+ |
|---|
| Expansion units | 2012–2026 | DX213, DX513, DX517, DX1215, DX1215II, DX1222, DX525 |
|---|
RackStation
| Product line | Years | Model numbers |
|---|
| RackStation 1U | 2012–2026 | RS212, RS214, RS217, RS812, RS814, RS814+, RS815, RS815+, RS816, RS818+, RS819, RS820+, RS822+, RS1219+, RS1221+, RS422+ |
|---|
| RackStation 2U and above | 2012–2026 | RS2212+, RS2414+, RS2416+, RS2418+, RS2421+, RS2423+, RS3412xs, RS3614xs, RS3617xs, RS3617xs+, RS3618xs, RS3621xs+, RS4017xs+, RS4021xs+ |
|---|