Western Digital (WD) data recovery
Creative IT recovers data from failed Western Digital (WD) devices: drives that are not recognised, unusual noises, drops, power surges, degraded RAID volumes or deleted files. Diagnosis and recovery take place in our laboratory at 24 Rue du Bon Repos, 04100 Manosque, France.
Supported Western Digital (WD) models, 2012 to 2026
These are the product lines and model numbers we work on. The list is not exhaustive: if your model is missing, call +33 4 42 59 22 91 or request a quote.
3.5-inch internal hard drives
| Product line | Years | Model numbers |
|---|---|---|
| WD Blue | 2012–2026 | WD5000AAKX, WD10EZEX, WD20EZRZ, WD20EZAZ, WD30EZRZ, WD40EZRZ, WD40EZAZ, WD60EZRZ, WD60EZAZ, WD80EAZZ |
| WD Green | 2012–2015 | WD10EZRX, WD15EZRX, WD20EZRX, WD30EZRX, WD40EZRX, WD50EZRX, WD60EZRX |
| WD Black | 2012–2026 | WD1002FAEX, WD2002FAEX, WD4001FAEX, WD1003FZEX, WD2003FZEX, WD3003FZEX, WD4003FZEX, WD4005FZBX, WD6003FZBX, WD101FZBX |
| WD Red | 2012–2020 | WD10EFRX, WD20EFRX, WD30EFRX, WD40EFRX, WD50EFRX, WD60EFRX, WD80EFRX, WD20EFAX, WD30EFAX, WD40EFAX, WD60EFAX, WD80EFAX, WD100EFAX, WD120EFAX |
| WD Red Plus | 2020–2026 | WD20EFZX, WD30EFZX, WD40EFZX, WD60EFZX, WD80EFBX, WD80EFZZ, WD101EFBX, WD120EFBX, WD140EFGX, WD40EFPX, WD60EFPX, WD80EFPX |
| WD Red Pro | 2014–2026 | WD2002FFSX, WD4001FFSX, WD4002FFWX, WD4003FFBX, WD6002FFWX, WD6003FFBX, WD8003FFBX, WD102KFBX, WD121KFBX, WD141KFGX, WD161KFGX, WD181KFGX, WD201KFGX, WD221KFGX, WD240KFGX |
| WD Purple | 2014–2026 | WD10PURX, WD20PURX, WD30PURX, WD40PURX, WD10PURZ, WD20PURZ, WD30PURZ, WD40PURZ, WD60PURZ, WD82PURZ, WD101PURZ, WD121PURZ, WD140PURZ, WD42PURZ, WD84PURZ |
| WD Gold | 2016–2026 | WD1005FBYZ, WD2005FBYZ, WD4002FYYZ, WD4003FRYZ, WD6002FRYZ, WD6003FRYZ, WD8003FRYZ, WD8004FRYZ, WD101KRYZ, WD102KRYZ, WD121KRYZ, WD141KRYZ, WD161KRYZ, WD181KRYZ, WD201KRYZ, WD221KRYZ, WD241KRYZ |
| WD RE, RE4, Se | 2012–2016 | WD1003FBYZ, WD2000FYYZ, WD3000FYYZ, WD4000FYYZ, WD2000F9YZ, WD3000F9YZ, WD4000F9YZ |
| Ultrastar DC | 2018–2026 | HC310, HC320, HC330, HC510, HC520, HC530, HC550, HC560, HC570, HC580, HC590 |
2.5-inch internal hard drives
| Product line | Years | Model numbers |
|---|---|---|
| WD Blue (portable) | 2012–2022 | WD3200LPVX, WD5000LPVX, WD5000LPCX, WD7500BPVX, WD10JPVX, WD10SPCX, WD10SPZX, WD20SPZX, WD20NPVZ |
| WD Black (portable) | 2012–2022 | WD5000BPKX, WD5000LPLX, WD7500BPKX, WD10JPLX, WD10SPSX |
| WD Red (portable) | 2013–2019 | WD7500BFCX, WD10JFCX |
SSDs
| Product line | Years | Model numbers |
|---|---|---|
| WD Blue SATA | 2016–2026 | WDS250G1B0A, WDS500G1B0A, WDS100T1B0A, WDS250G2B0A, WDS500G2B0A, WDS100T2B0A, WDS200T2B0A, WDS400T2B0A, WDS500G3B0A, WDS100T3B0A |
| WD Green SATA | 2016–2026 | WDS120G1G0A, WDS240G1G0A, WDS120G2G0A, WDS240G2G0A, WDS480G2G0A, WDS100T2G0A, WDS240G3G0A, WDS480G3G0A |
| WD Blue NVMe | 2019–2026 | SN500 (WDS250G1B0C, WDS500G1B0C), SN550 (WDS250G2B0C, WDS500G2B0C, WDS100T2B0C), SN570 (WDS250G3B0C, WDS500G3B0C, WDS100T3B0C), SN580 (WDS500G3B0E, WDS100T3B0E), SN5000 |
| WD Black NVMe | 2017–2026 | WD Black PCIe (WDS256G1X0C, WDS512G1X0C), SN750 (WDS250G3X0C, WDS500G3X0C, WDS100T3X0C), SN770 (WDS500G3X0E, WDS100T3X0E), SN850 (WDS500G1X0E, WDS100T1X0E), SN850X (WDS100T2X0E, WDS200T2X0E), SN7100, SN8100 |
| WD Red SSD | 2019–2026 | SA500 (WDS500G1R0A, WDS100T1R0A), SN700 (WDS500G1R0C, WDS100T1R0C) |
| WD PC (SSD d'origine des portables) | 2018–2026 | PC SN520, PC SN530, PC SN720, PC SN730, PC SN740, PC SN810 |
External hard drives
| Product line | Years | Model numbers |
|---|---|---|
| My Passport | 2012–2026 | WDBACY, WDBKXH, WDBBEP, WDBYNN0010B, WDBYFT0020B, WDBYFT0040B, WDBYVG0010B, WDBYVG0020B, WDBPKJ0040B, WDBPKJ0050B |
| My Passport Ultra | 2013–2026 | WDBZFP0010B, WDBMWV0020B, WDBBKD0020B, WDBBKD0030B, WDBGPU0010B, WDBC3C0010B, WDBC3C0020B, WDBFTM0040B, WDBFTM0050B |
| My Passport for Mac, Slim, Air, Wireless, Wireless Pro | 2012–2020 | |
| Elements Portable | 2012–2026 | WDBUZG5000A, WDBUZG0010B, WDBU6Y0020B, WDBU6Y0030B, WDBU6Y0040B, WDBU6Y0050B |
| Elements Desktop | 2012–2026 | WDBWLG0020H, WDBWLG0030H, WDBWLG0040H, WDBWLG0060H, WDBWLG0080H, WDBWLG0100H, WDBWLG0120H, WDBWLG0140H, WDBWLG0160H, WDBWLG0180H |
| My Book | 2012–2026 | WDBACW0020H, WDBACW0030H, WDBFJK0020H, WDBFJK0030H, WDBFJK0040H, WDBBGB0030H, WDBBGB0040H, WDBBGB0060H, WDBBGB0080H, WDBBGB0100H, WDBBGB0120H, WDBBGB0140H, WDBBGB0160H, WDBBGB0180H |
| My Book Duo | 2014–2026 | WDBLWE0040J, WDBLWE0080J, WDBLWE0120J, WDBFBE0080J, WDBFBE0120J, WDBFBE0160J, WDBFBE0200J, WDBFBE0280J, WDBFBE0360J |
| My Book Thunderbolt Duo, My Book Pro, My Book Studio | 2012–2018 | |
| WD_BLACK | 2019–2026 | P10 Game Drive (WDBA2W0020B, WDBA2W0040B, WDBA3A0050B), D10 Game Drive (WDBA3P0080H), P40, P50 (WDBA3S), D30 (WDBATL) |
| My Passport SSD | 2017–2026 | WDBKVX2560P, WDBKVX5120P, WDBKVX0010P, WDBAGF5000A, WDBAGF0010B, WDBAGF0020B |
My Cloud NAS
| Product line | Years | Model numbers |
|---|---|---|
| My Cloud (1 baie) | 2013–2021 | WDBCTL0020H, WDBCTL0030H, WDBCTL0040H, WDBCTL0060H, WDBCTL0080H |
| My Cloud Home, My Cloud Home Duo | 2017–2026 | WDBVXC0020H, WDBVXC0040H, WDBVXC0080H, WDBMUT0040J, WDBMUT0080J, WDBMUT0160J |
| My Cloud Mirror, EX2, EX2 Ultra | 2014–2026 | WDBZVM0040J, WDBZVM0080J, WDBVKW0040J, WDBVBZ0000N, WDBVBZ0040J, WDBVBZ0080J, WDBVBZ0120J |
| My Cloud EX4, EX2100, EX4100 | 2013–2022 | WDBWWD0000N, WDBWAZ0000N, WDBWZE0000N |
| My Cloud DL2100, DL4100, PR2100, PR4100 | 2015–2026 | WDBBAZ0000N, WDBNEZ0000N, WDBBCL0000N, WDBNFA0000N |
| My Book Live, My Book Live Duo | 2012–2014 |